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Frequently asked questions

Registration & Account

How do I register for an account?

Click the SIGN UP button at the top of the page. Fill in the registration form and click Registration. A welcome letter with a verification link to activate your account will be sent to the email address you entered.

I haven’t received the welcome letter with the verification link?

Some email service providers may classify our emails as 'Spam' and may send our messages to your 'Junk Mail' folder. In order for you to get letters from us further on, add our email address to your list of 'Safe' contacts.

I forgot my password and can’t login. What shall I do?

Please click on the the forgot password page button in the “Sign in” block on the top of the page, enter your email and we will send you password reset instructions.

Can everyone play at Boho Casino Casino for real money?

You must be at least 18 years old to play for real money. Fun mode players have no age limit. Also, there are country restrictions in our casino. To learn about them see point 3 in Terms and Conditions.Take note, that in some countries it is illegal to gamble online. It is your responsibility to check and abide by the laws concerning betting that apply in your country (or state). The Casino cannot guarantee successful processing of withdrawals or refunds if the player breaches the Restricted Countries policy.

Deposits & Withdrawals

How do I make a deposit?

There are different options for making a deposit. For example, you can transfer money with your credit or debit card, Neteller, or Skrill. To see the complete list of available options see the Payment methods page.To make a deposit, click on the “Deposit” button in the top right corner of the page and follow the instructions. You can find out all the necessary information concerning available deposit methods on Payment methods page.

How do I know if the deposited money has been accredited to my account?

Once you make a transfer, the money will immediately appear in the Balance section of your Account.

How do I withdraw money from my account?

To withdraw money available, hit the Cash Out button in the top right corner of the page. Your money can be withdrawn to your credit/debit card, e-wallets, or any other option available in your region. To see the сomplete list of available options go to the Payment methods page.Please note that you don’t need to withdraw your money at the end of each playing session. It will be kept on your account and available during your next playing sessions. You can read more about our withdrawal and refund policy on the Payment methods page.

How much time does it take to withdraw money from my account?

After you make the withdrawal request it can take up to 48 hours for its review and processing.

I’m trying to deposit money but the system doesn’t allow it. What is the reason?

Boho Casino Casino is only accepting players from jurisdictions where online gaming for real money is not prohibited by law. The inability to deposit money into your account might be caused by the fact that the jurisdiction of your country of residence has internal regulations against online gaming.

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